FAQs
1. Where is Levo.ae based?
Levo.ae is a premium perfume store based in Dubai, United Arab Emirates.
2. Do you ship across the UAE?
Yes, we deliver anywhere in the UAE.
Shipping Fee: AED 25
Delivery Time: 2–5 business days
3. Do you ship internationally?
Yes, we ship to the USA, UK, and Canada.
Shipping Fee: AED 50
Delivery Time: 5–7 business days
4. How can I track my order?
Once your order has been shipped, you’ll receive a tracking link via email or WhatsApp.
5. What payment methods do you accept?
We accept major credit/debit cards,
- Visa
- Mastercard
- American Express
- maestro
- PayPal
- Google Pay
- Shop Pay
- Diners Club
- Discover
- Union Pay
6. Can I return or exchange my order?
Due to the nature of perfumes, returns or exchanges are only accepted for damaged or incorrect items. Please contact us within 24 hours of delivery.
7. How can I contact customer support?
You can reach us via email at info@levo.ae.